--- title: Help for Property Managers | RentalGuardian - Help Center description: Property Managers needing assistance with their RentalGuardian account. --- [Skip to content](https://help.rentalguardian.com/help-for-property-managers#main-content) English Show submenu for translations ![6-1.png\]](https://help.rentalguardian.com/hs-fs/hubfs/6-1.png?height=50&name=6-1.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [https://rentalguardian.com/](https://rentalguardian.com/) [https://rentalguardian.com/](https://rentalguardian.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [RentalGuardian - Help Center](https://help.rentalguardian.com/) 2. [Help for Property Managers](https://help.rentalguardian.com/help-for-property-managers) # Help for Property Managers Property Managers needing assistance with their RentalGuardian account. ## Billing - [How do I update the payment method on our account?](https://help.rentalguardian.com/payments) - [How to pay your bill?](https://help.rentalguardian.com/pay) - [How do I find information on policies I have issued?](https://help.rentalguardian.com/how-to-run-a-coverage-report) - [Pay Now Functionality](https://help.rentalguardian.com/pay-now-functionality) - [I need a W9](https://help.rentalguardian.com/i-need-a-w9) - [Can damage claims payments be made electronically?](https://help.rentalguardian.com/can-damage-claims-payments-be-made-electronically) - [When are direct purchase commissions paid out and how / why aren’t they paid immediately?](https://help.rentalguardian.com/when-are-direct-purchase-commissions-paid-out-and-how-/-why-arent-they-paid-immediately) - [How to find receipts for charges(sales receipts)?](https://help.rentalguardian.com/how-to-find-receipts-for-chargessales-receipts) See less ▼ ## Damage Claims - [Damage Claims Tutorials](https://help.rentalguardian.com/damage-claims) - [How to file a damage claim](https://help.rentalguardian.com/how-to-file-a) - [How do I see a list of claims filed?](https://help.rentalguardian.com/how-do-i-see-a-list-of-claims-filed) - [Claim Submission Instructions](https://help.rentalguardian.com/claim-submission-instructions) - [Property Protection Claim - FAQ's](https://help.rentalguardian.com/property-protection-faqs) - [Property Protection - Claim Appeal Process](https://help.rentalguardian.com/property-protection-claim-appeal-process) - [Damage Claim Guest Verification](https://help.rentalguardian.com/damage-claim-guest-verification) - [Damage - Open Damage Claim](https://help.rentalguardian.com/damage-open-damage-claim) - [Damage - Claim adjudication insight](https://help.rentalguardian.com/damage-claim-adjudication-insight) See less ▼ ## Frequently Asked Questions - [Where do travelers find their travel protection policy documents and certificate numbers?](https://help.rentalguardian.com/where-do-travelers-find-their-travel-protection-policy-documents-and-certificate-numbers) - [Changing the Coverage amount to cover additional trip expenses](https://help.rentalguardian.com/changing-the-coverage-amount-to-cover-additional-trip-expenses) - [How do I cancel travel protection coverage?](https://help.rentalguardian.com/how-do-i-cancel-coverage) - [RentalGuardian Directory](https://help.rentalguardian.com/rentalguardingdirectory) - [How do I modify coverage?](https://help.rentalguardian.com/how-do-i-modify-coverage) - [Helping Travelers File a Claim for Travel Protection](https://help.rentalguardian.com/helping-travelers-file-a-claim-for-trip-insurance) - [Cancel For Any Reason (CFAR) Rules](https://help.rentalguardian.com/cancel-for-any-reason-cfar-rules) - [How does the accidental damage protection program work?](https://help.rentalguardian.com/how-does-the-damage-program-work) - [A guest called b/c we had the wrong address in our system. We updated it in our records, but he wondered if it would affect his TI policy.](https://help.rentalguardian.com/a-guest-called-b/c-we-had-the-wrong-address-in-our-system.-we-updated-it-in-our-records-but-he-wondered-if-it-would-affect-his-ti-policy) - [Reset Password](https://help.rentalguardian.com/reset-password) - [Travel Policy Cancellation Request](https://help.rentalguardian.com/travel-policy-cancellation-request) - [Coronavirus Guidance](https://help.rentalguardian.com/coronavirus-response) See less ▼ ## How To Videos - [API Failures](https://help.rentalguardian.com/api-failures) - [When can Travel Protection be purchased?](https://help.rentalguardian.com/travel-protection-purchase-rules) - [Travel Protection Overview Video](https://help.rentalguardian.com/travel-protection) - [Required Reservationist Training](https://help.rentalguardian.com/reservationist-training) - [How to File a Claim Video](https://help.rentalguardian.com/how-to-file-a-claim-video) - [How to Open Coverage Video](https://help.rentalguardian.com/how-to-open-coverage-video) - [How to Pay your Bill Video](https://help.rentalguardian.com/how-to-pay-your-bill-video) See less ▼ ## Travel Claims - [Travel Claims](https://help.rentalguardian.com/travel-claims) ## Travel Protection - [Is there international travel protection coverage?](https://help.rentalguardian.com/is-there-international-travel-protection-coverage) - [Program Rules and Eligiblity for Travel Protection Products](https://help.rentalguardian.com/program-rules-and-eligiblity-for-travel-protection-products) - [Travel Retailer Training Guide Booklet - Required Reservationist Training for Travel Protection](https://help.rentalguardian.com/travel-retailer-training) - [What information is sent to travelers to explain travel protection?](https://help.rentalguardian.com/if-you-were-talking-to-a-guest-what-would-be-your-script-for-selling-them-travel-protection-1) - [Travel Purchase Eligibility](https://help.rentalguardian.com/travel-purchase-eligibility) - [When can Travel Protection be refunded?](https://help.rentalguardian.com/when-can-travel-protection-be-refunded) - [What is the difference between the Standard Travel Protection and the Cancel For Any Reason Protection?](https://help.rentalguardian.com/what-is-the-difference-between-the-standard-travel-protection-and-the-cancel-for-any-reason-protection) - [Since we are not insurance experts and guests sometimes start to ask lots of specific questions, who can they call to get more accurate information?](https://help.rentalguardian.com/since-we-are-not-insurance-experts-and-guests-sometimes-start-to-ask-lots-of-specific-questions-who-can-they-call-to-get-more-accurate-information) - [Can travel insurance be purchased if trip arrival is less than 30 days?](https://help.rentalguardian.com/can-travel-insurance-be-purchased-if-trip-arrival-is-less-than-30-days) - [If you were talking to a guest, what would be your "script" for selling them travel insurance?](https://help.rentalguardian.com/if-you-were-talking-to-a-guest-what-would-be-your-script-for-selling-them-travel-insurance) See less ▼ ## PSL - [Project Second Look - Overview](https://help.rentalguardian.com/project-second-look-overview) - [Help for Property Managers](https://help.rentalguardian.com/help-for-property-managers#main-content) - [Billing](https://help.rentalguardian.com/help-for-property-managers#billing) - [Damage Claims](https://help.rentalguardian.com/help-for-property-managers#damage-claims) - [Frequently Asked Questions](https://help.rentalguardian.com/help-for-property-managers#frequently-asked-questions) - [How To Videos](https://help.rentalguardian.com/help-for-property-managers#how-to-videos) - [Travel Claims](https://help.rentalguardian.com/help-for-property-managers#travel-claims) - [Travel Protection](https://help.rentalguardian.com/help-for-property-managers#travel-protection) - [PSL](https://help.rentalguardian.com/help-for-property-managers#psl) - [Help for Travelers](https://help.rentalguardian.com/help-for-travelers#main-content) - [Travel Claims](https://help.rentalguardian.com/help-for-travelers#travel-claims) - [Travel Protection](https://help.rentalguardian.com/help-for-travelers#travel-protection) - [Covid/Pandemic](https://help.rentalguardian.com/help-for-travelers#covid-pandemic) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://help.rentalguardian.com/hs-fs/hubfs/Rectangle%20RentalGuardian%20Logo%20Rectangle.jpg?width=92&height=24&name=Rectangle%20RentalGuardian%20Logo%20Rectangle.jpg "Chill listening crop-3")](https://help.rentalguardian.com) https://rentalguardian.com/ Help Center Copyright © 2026, RentalGuardian