Damage Claims Tutorials

How to File a Claim

Damage Claims Tips & Tricks

• Inspect the property within 48 hours of the guest departure
• File claim as soon as possible
• File your claim by logging into your RentalGuardian account - https://manager.rentalguardian.com/
  • • If you are an owner under a RentalGuardian client and need to file your claim, please go to your Property Managers microsite. If you do not have the microsite, please contact support for the microsite link.
• Having dated photos to confirm the first notice of damage or dated communications will assist in the adjudication of your claim 

• • Wear and tear
  • Maintenance 
  • Damage caused by motor vehicles
  • Intentional damage
  • Pairs or sets of single damaged items
  • Guest theft