---
title: Damage Claims Tutorials
description:   How to File a Claim   Damage Claims Tips & Tricks      
---

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1. [RentalGuardian - Help Center](https://help.rentalguardian.com/?hsLang=en)
2. [Help for Property Managers](https://help.rentalguardian.com/help-for-property-managers?hsLang=en)
3. [Damage Claims](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#damage-claims)

# Damage Claims Tutorials

 

How to File a Claim

<iframe class="hs-responsive-embed-iframe" height="315" src="https://www.youtube.com/embed/8s3IBdAps9k" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" width="560" allowfullscreen data-service="youtube"></iframe>

 

Damage Claims Tips & Tricks

**Recommendations and Timeframes**

- Inspect the property within 48 hours of the guest departure
- File claim as soon as possible
- File your claim by logging into your RentalGuardian account - [https://manager.rentalguardian.com/](https://manager.rentalguardian.com/) 
    - - If you are an owner under a RentalGuardian client and need to file your claim, please go to your Property Managers microsite. If you do not have the microsite, please contact support for the microsite link.
- Having dated photos to confirm the first notice of damage or dated communications will assist in the adjudication of your claim

**General Coverage Exclusions:**

- - Wear and tear
    - Maintenance
    - Damage caused by motor vehicles
    - Intentional damage
    - Pairs or sets of single damaged items
    - Guest theft

 

- [Help for Property Managers](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#main-content)

    - [Billing](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#billing)
    - [Damage Claims](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#damage-claims)
    - [Frequently Asked Questions](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#frequently-asked-questions)
    - [How To Videos](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#how-to-videos)
    - [Travel Claims](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#travel-claims)
    - [Travel Protection](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#travel-protection)
    - [PSL](https://help.rentalguardian.com/help-for-property-managers?hsLang=en#psl)
- [Help for Travelers](https://help.rentalguardian.com/help-for-travelers?hsLang=en#main-content)

    - [Travel Claims](https://help.rentalguardian.com/help-for-travelers?hsLang=en#travel-claims)
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