Below you will find simple steps to assist your traveler in filing a claim.
- Step 1: Ensure the reservation is cancelled and verification of cancellation has been provided to the guest.
- The traveler will need proof of cancellation to provide to the insurance company.
- Step 2: Locate the insurance company in the RentalGuardian dashboard.
- After logging into the dashboard, search for the policy.
- Insurance company and policy are listed, see picture below
- Step 3: Provide the Travel Insurance company claims phone number to the traveler.